A Message From Our CEO
The past year has seen the development of the “future state” role for HCP and a celebration of our 40 year history of service to the Central Pennsylvania community. These seemingly divergent areas of focus worked together well. The look back at our history in the community allowed us to identify those practices that were successful and update them to fit the current needs of the healthcare marketplace. Of course, we strive to approach all that we do from the viewpoint of the patients, families and healthcare partners we serve.
To better prepare us for the future we:
- Re-engineered the admission process so that it promptly addresses a patient’s most immediate needs and relegates more detailed work to a time when the patient and family are better able to participate,
- Installed clinical nurse liaisons in the large medical centers and hospitals to quickly respond to requests for hospice and/or palliative care,
- Partnered with community organizations to offer programs addressing the need for and preparation of advance directives, and
- Offered medical students and residents an opportunity to shadow a hospice and palliative care specialist to increase awareness of the specific needs at end of life.
We believe this work will prepare us to continue to fulfill our mission of providing the highest quality of emotional, physical and spiritual support with compassion and respect for many years to come.
One thing we are certain of, your support has allowed us to remain faithful to our mission for 40 years! Our dedicated staff and volunteers thank you for your generosity, advocacy and commitment to our mission. With your continued support, we will remain the leader in hospice and palliative care and a model provider for others in our industry.
President & Chief Executive Officer