Hospice of Central PA has been named a 2022 Hospice Honors recipient by HEALTHCAREfirst, a CMS-approved vendor for administering the Consumer Assessment of Healthcare Providers and Systems (CAHPS) hospice survey.
“Hospice Honors recipients are industry leaders in providing quality care and constantly seeking ways to improve,” said Ronda Howard, Vice President Revenue Cycle and CAHPS at HEALTHCAREfirst. “Last year was especially challenging for healthcare which makes this accomplishment even more impressive. We are honored to be aligned with such high performing agencies like Hospice of Central PA and we congratulate them.”
This prestigious annual review recognizes hospices that continuously provide the highest level of quality care as measured from the caregiver’s point of view. The awards are an exclusive recognition for hospices that have selected HEALTHCAREfirst as their hospice survey partner.
“This award represents the dedication of our staff who consistently provide high quality end-of-life care to our patients and their families,” says Gil Brown, HCP’s President and CEO. “I am proud of the HCP team for their collaborative efforts which ultimately led to this recognition.”
Hospice Honors acknowledges high performing agencies by analyzing the performance of the CAHPS hospice quality measures.
“The ratings are based on results from family caregiver experience surveys which ask about quality in areas such as communication with family, help for pain and symptoms, and emotional and spiritual support,” says Brown. “We are pleased that HCP maintains ratings that meet or exceed the state and national averages.”
Founded in 1979, Hospice of Central PA (HCP) is the first hospice organization in our region to care for patients at the end of life. HCP’s mission is to provide the highest quality of emotional, physical, and spiritual support with compassion and respect. For more information on Hospice of Central PA, please visit hospiceofcentralpa.org, or to learn more about the HEALTHCAREfirst Hospice Honors program, visit healthcarefirst.com.