November is National Hospice and Palliative Care Month. Hospice of Central PA (HCP) is celebrating this along with two achievements which demonstrate the agency’s leadership in quality end-of-life care: a successful Joint Commission re-accreditation survey and a 4-star rating on Medicare’s quality care index.
“HCP prides itself in our continued ability to provide excellent care while maintaining a high level of focus on safety and compliance,” says Melissa Ross, Director of Quality and Compliance.
The Joint Commission survey assesses hospice organizations on compliance with industry standards which help to determine the level of performance excellence and areas for improvement. Key focus areas include infection control, delivery of quality care, medication management, and safety.
HCP also achieved a 4-star rating on Medicare’s quality care index. The information used to determine the star rating comes from their family caregiver satisfaction surveys. The survey includes questions about their hospice care experience and care delivery.
“We are honored to receive these important distinctions which recognize the provision of quality and safe care,” says Gil Brown, President and CEO. “When families and caregivers choose Hospice of Central PA, they can feel confident in knowing they chose high-quality care for their loved one.
Founded in 1979, Hospice of Central PA (HCP) is the first hospice organization in our region to care for patients at the end of life. HCP’s mission is to provide the highest quality of emotional, physical, and spiritual support with compassion and respect. For more information on Hospice of Central PA, please visit hospiceofcentralpa.org. To view hospice agency quality ratings in your area, visit hospicecompare.org.