Hospice of Central PA to Explore Affiliation with Hospice and Community Care

Hospice & Community Care, Lancaster, and Hospice of Central PA, Harrisburg, in an effort to strengthen their ability to provide the highest quality care for patients and families, have announced plans to explore an affiliation. A partnering of the two leading hospice providers in central Pennsylvania would create a combined footprint to include Adams, Cumberland, Dauphin, Lancaster, Lebanon, Perry, Schuylkill and York counties, and parts of Berks, Chester, and Franklin counties and position them as the largest hospice and palliative care provider in the state.

“Affiliating our two organizations is a step forward in achieving a shared ambition of sustainable palliative and end-of-life care, and bereavement services, for patients and families in the communities that we serve,” said Steve Knaub, President and CEO, Hospice & Community Care. “Over the next several months, our organizations’ leadership will be working on a plan with the goal of a formal relationship on January 1, 2024.”

Along with expanding care and reaching a growing aging population, a goal of the affiliation would be to improve care innovation while also improving quality of care and family experiences of care.

“Hospice & Community Care and Hospice of Central PA have the opportunity to dramatically strengthen our combined not-for-profit missions,” said Gil Brown, President and CEO, Hospice of Central PA. “Together we have the ability to provide the best possible outcomes for patients, families and our dedicated team members.”

The number of not-for-profit hospice affiliations has increased nationwide in an effort to preserve the mission of providing high quality end-of-life care regardless of a patient’s ability to pay. Affiliation would further help the two central Pennsylvania hospice providers to realize cost savings regarding purchased services such as pharmacy, medical supplies, durable medical equipment and employee benefits. It would also provide the ability to work with more private insurances and Medicare Advantage plans, and increase access to talent in hiring.

Hospice of Central PA and Hospice & Community Care, two of only a few nonprofit hospices in the region, would each retain their names and locations. Hospice of Central PA has administrative offices in Harrisburg and Pottsville as well as a six-bed hospice house, Carolyn’s House, located on Linglestown Road in Harrisburg. Hospice & Community Care maintains administrative offices in Lancaster and York. The Bob Fryer & Family Inpatient Center, its 24-bed inpatient and residential center, and its Pathways Center for Grief & Loss, are located on Old Harrisburg Pike near Mount Joy.

The two hospice providers would further benefit from strong, long-standing relationships with the major health systems in the region including Lehigh Valley Network, Penn Medicine/Lancaster General Health, Penn State Health, UPMC and WellSpan Health.

“We remain committed to the meaningful relationships that we have developed with all health care providers and long-term care communities and will continue to work collaboratively to best serve patients throughout southcentral Pennsylvania, said Gil Brown.”

Hospice & Community Care and Hospice of Central PA have each been serving their communities for more than 40 years and have mutually benefited from a shared philosophy of care. Each program will maintain its brand and community relationships to raise funds which are used to support patients and families in the communities they serve, ensuring that local resources directly benefit local programs.

“Our vision is that every person living in our community will receive the care and compassion they need while coping with serious illness, facing end-of-life, or experiencing the loss of a loved one,” said Steve Knaub. “Providing care and support for people in the communities that we serve is our highest priority and we are committed to ensuring seamless care for our patients and their families.”

For more information, click here. If you have any further questions, please reach out to us by calling 717-732-1000.

The Importance of Planning Ahead

Planning ahead for a medical crisis or end-of-life is something most of us are reluctant to think about, let alone act on. Have you ever considered what would happen if the unexpected happened? Would your loved ones know your wishes? While advance care planning can be a difficult topic to consider, it’s necessary in order to ensure your wishes are clear. Maybe more importantly, it can give you and your loved ones peace of mind.

Advance care planning is not just for seniors. At any age, a medical event could occur which could render you incapable of making medical decisions for yourself. When you plan ahead for these possibilities, you get to decide what types of treatments you do or don’t want. There are many things to consider and multiple ways to make your wishes known.

First, it’s important to learn about the types of decisions that need to be made in advance. Talk to your doctor, attorney, and your family about your questions, concerns, and options. You’ll need to consider whether you would want certain healthcare interventions such as CPR, ventilator use, artificial nutrition and hydration, or end-of-life comfort care (hospice).

Once you’ve done your research, it’s time to put your wishes in writing. An advance directive, such as a living will, is a legal document that goes into effect only if you are incapacitated and unable to make health care decisions for yourself. For example, you may decide now that you would want a ventilator to help you breathe as a result of an accident or illness. As we age, however, our wishes for curative care can change. An advance directive is not set in stone and should be reviewed and updated if your wishes change over time.

Another necessary document is the health care durable power of attorney (POA). This is a legal document that assigns a health care proxy who is able to make medical decisions for you when you are unable to speak for yourself. This person should be aware of your wishes and be willing to make treatment decisions based on your advance directive. Your POA should be someone you know and trust who is comfortable making decisions in a difficult situation.

There are many other decisions that can be made in advance. Examples include:

  • A DNR (do not resuscitate) order tells medical staff in a hospital or nursing home that you do not wish to have CPR or other life support measures. Without a DNR, medical staff will make every effort to restore your breathing and heart rhythm.
  • A DNI (do not intubate) order tells medical staff that you do not want to be placed on a breathing machine.
  • An organ and tissue donation designation stipulates whether healthy organs are to be donated to people who need them. The most common organs that are transplanted are the heart, lungs, pancreas, kidneys, corneas, liver, and skin.

 

Finally, once your decisions are made and your documents are in place, it’s imperative that you tell your loved ones about your wishes. Give copies of your advance directive to your POA, your doctor, and be sure to make extra copies in case of an emergency. Remember, the advance directive, or any other advance planning document, can be changed over time.

Talking about advance care planning and end-of-life is often a hard topic, but it’s necessary. If you are interested in learning more about how to start this process, or how to have the conversation with your loved ones, you are welcome to join Hospice of Central PA’s upcoming Inspiring Community Conversations: Advance Care Planning event on April 26, 2023, at Londonderry Village. For more information visit hospiceofcentralpa.org/events or call 717-732-1000.

HCP WITF Radio Interview

After former President Carter’s announcement, many have questions about hospice care

Ninety-eight-year-old former President Jimmy Carter announced recently that he was entering into hospice care. Even though many families have had a loved one who has opted for hospice, there are others who may not know what hospice is, what services it provides, or may have heard some of the myths surrounding hospice.

Appearing on The Spark Wednesday, Susan Resavy, Director of Family Services, and Dr. Maria Olender, Medical Director with Hospice of Central PA.

To listen to the entire interview click here.

HCP in PennLive Letters

President Carter is receiving hospice care – but what is that?

By Cory Messinger

The recent news of President Carter’s decision to elect hospice care at home has been widely shared across all forms of media. Many Americans have heard of hospice before, but are unaware of the full benefits.

What is hospice care? When is the right time to choose hospice services for themselves or a loved one? How does it differ from palliative care? How do people access this type of care? Does the news mean President Carter will die in a few days?

We can help answer these questions and dispel myths so you can help your audience make sense of the news.

“When people are unfamiliar with something, it can cause fear,” says Gil Brown, President and CEO of Hospice of Central PA. “Our team works hard to be a trusted community resource to provide education and opportunities for learning about the benefits of hospice.”

For more than 40 years, Hospice of Central PA has been providing end-of-life care focused on the goals of the patient and their caregivers. The hospice model uses a collaborative approach, which offers a team of professionals whose mission is to increase the quality of life for the terminally ill. The care team includes doctors, nurses, home health aides, social workers, chaplains, and volunteers. Patients receive care in the place they call home.

“President Carter’s decision to initiate hospice care is a testament to the importance of timely and purposeful end-of-life care,” says Hospice of Central PA’s Medical Director, Dr. Maria Olender. “The care provided by hospice focuses on addressing the physical, psychosocial, emotional, and spiritual needs of the dying.”

Founded in 1979, Hospice of Central PA is the first hospice organization in the region to care for patients at the end of life
Cory Messinger is Director of Marketing, Hospice of Central PA.

Hospice of Central PA Celebrates Quality and Service Excellence

November is National Hospice and Palliative Care Month. Hospice of Central PA (HCP) is celebrating this along with two achievements which demonstrate the agency’s leadership in quality end-of-life care: a successful Joint Commission re-accreditation survey and a 4-star rating on Medicare’s quality care index.

“HCP prides itself in our continued ability to provide excellent care while maintaining a high level of focus on safety and compliance,” says Melissa Ross, Director of Quality and Compliance.

The Joint Commission survey assesses hospice organizations on compliance with industry standards which help to determine the level of performance excellence and areas for improvement. Key focus areas include infection control, delivery of quality care, medication management, and safety.

HCP also achieved a 4-star rating on Medicare’s quality care index. The information used to determine the star rating comes from their family caregiver satisfaction surveys. The survey includes questions about their hospice care experience and care delivery.

“We are honored to receive these important distinctions which recognize the provision of quality and safe care,” says Gil Brown, President and CEO. “When families and caregivers choose Hospice of Central PA, they can feel confident in knowing they chose high-quality care for their loved one.

Founded in 1979, Hospice of Central PA (HCP) is the first hospice organization in our region to care for patients at the end of life. HCP’s mission is to provide the highest quality of emotional, physical, and spiritual support with compassion and respect. For more information on Hospice of Central PA, please visit hospiceofcentralpa.org. To view hospice agency quality ratings in your area, visit hospicecompare.org.

When is it Time to Call Hospice?

When a loved one is faced with a serious illness, it can be overwhelming for families and caregivers to determine how to best move forward. Often, families and physicians wait to contact hospice until the final days or weeks of a patient’s life. However, we often hear they wish they had called sooner. When there are no further treatment options available or when a patient decides to opt for comfort instead of curative care, it may be time to call hospice.

Hospice of Central PA’s (HCP) Medical Director, Dr. Maria Olender, is a board-certified hospice and palliative care physician. Under her leadership, HCP provides the highest quality of emotional, physical, and spiritual support with compassion and respect. Patients are cared for in the place they call home.

“Patients receive a more robust home care experience if they are referred earlier,” says Dr. Olender. “Hospice care provides multi-disciplinary support for not only medical needs, but also to help with emotional, psychosocial, and spiritual wellbeing for patients throughout the dying process.”

In order for your loved one to access hospice care, they must be diagnosed by a doctor with a serious illness that limits their life expectancy to 6 months or less if the disease process takes its natural course. Medicare, Medicaid, and most private insurances cover the cost for hospice care.

For patients with a terminal illness, there are many signs and symptoms that may indicate it’s time for hospice. These can include:

  • Recurrent hospitalizations with ongoing functional declines
  • Reduced ability to perform daily tasks such as walking, eating, getting dressed, or using the bathroom
  • Progressive weight loss, new skin breakdown, increasing shortness of breath
  • Worsening fatigue, pain, agitation, or restlessness
  • Declines in cognitive abilities

Once admitted to hospice, Dr. Olender and her team determine a personalized plan of care for every patient. An interdisciplinary team consisting of physicians, nurses, aides, social workers, chaplains, and volunteers provide individualized support to patients and families. Additionally, medications are initiated for symptom management and durable medical equipment, such as a hospital bed, wheelchair, or bedside commode may be provided to aide in comfort and ease distress.

“Each week we collaborate as a team to review acute symptoms and target the team members that can provide the most support to the patient and their family,” says Dr. Olender. “We are highly focused on ensuring our patients’ needs are met and we visit more frequently as symptom burdens increase.”

HCP’s nurses and aides provide clinical and personal care support. Our social workers can help to connect families with additional resources, assist with end-of-life planning, and provide emotional support to both the patient and their family. Chaplains are available to address any spiritual care needs. In addition, HCP’s team of specially trained volunteers can provide companionship visits to patients and our bereavement program offers support groups and one-on-one bereavement counseling.

Hospice of Central PA is available to answer your questions or to evaluate your loved one to determine if they are eligible to receive hospice care. Please call 717-732-1000 for more information.

 

 

HCP Named 2022 Hospice Honors Recipient

Hospice of Central PA has been named a 2022 Hospice Honors recipient by HEALTHCAREfirst, a CMS-approved vendor for administering the Consumer Assessment of Healthcare Providers and Systems (CAHPS) hospice survey.

“Hospice Honors recipients are industry leaders in providing quality care and constantly seeking ways to improve,” said Ronda Howard, Vice President Revenue Cycle and CAHPS at HEALTHCAREfirst. “Last year was especially challenging for healthcare which makes this accomplishment even more impressive. We are honored to be aligned with such high performing agencies like Hospice of Central PA and we congratulate them.”

This prestigious annual review recognizes hospices that continuously provide the highest level of quality care as measured from the caregiver’s point of view. The awards are an exclusive recognition for hospices that have selected HEALTHCAREfirst as their hospice survey partner.

“This award represents the dedication of our staff who consistently provide high quality end-of-life care to our patients and their families,” says Gil Brown, HCP’s President and CEO. “I am proud of the HCP team for their collaborative efforts which ultimately led to this recognition.”

Hospice Honors acknowledges high performing agencies by analyzing the performance of the CAHPS hospice quality measures.

“The ratings are based on results from family caregiver experience surveys which ask about quality in areas such as communication with family, help for pain and symptoms, and emotional and spiritual support,” says Brown. “We are pleased that HCP maintains ratings that meet or exceed the state and national averages.”

Founded in 1979, Hospice of Central PA (HCP) is the first hospice organization in our region to care for patients at the end of life. HCP’s mission is to provide the highest quality of emotional, physical, and spiritual support with compassion and respect. For more information on Hospice of Central PA, please visit hospiceofcentralpa.org, or to learn more about the HEALTHCAREfirst Hospice Honors program, visit healthcarefirst.com.

Hospice Nursing: A Calling

Becky Jo Hopkins wasn’t always a hospice nurse, but when her brother was diagnosed with leukemia 22 years ago she found hospice nursing as a career path. During that difficult time, she was inspired by a hospice nurse who cared for her brother and supported Becky Jo and their family.

“After he passed, I knew I wanted to go to nursing school because if I could just do for one day what that nurse did for me and my brother, I knew it would be a worthy calling,” says Becky Jo.

Even after completing nursing school, Becky Jo didn’t start out as a hospice nurse. She wanted to gain experience in different clinical settings, so she worked as a hospital nurse and then in a private practice. All the while, keeping her calling in mind, she eventually found her way to Hospice of Central PA (HCP).

“HCP is the only hospice I’ve worked for and I love the relationships I get to build,” says Becky Jo. “I chose to work at HCP, not only because they are the first hospice in the area with the most experience, but because I heard good feedback about them in the community.”

Melissa “Missy” Kosheba also works for HCP as a Case Manager. Her nursing career took a bit of a different path than Becky Jo’s, but ultimately landed her at HCP.

“Before HCP, I worked in a long-term care facility for 17 years before working as a medical surgical ICU nurse at Harrisburg Hospital,” says Missy. “In all my years, I never felt so appreciated and valued than when working for HCP.”

It’s evident that no day is the same working as a hospice nurse. But, one thing that is definite is the satisfaction that comes with caring for patients and their families.

“It’s a good feeling to know you were there for them – it’s good to know they appreciate you,” says Missy. “It’s hard not to be motivated to get up every morning to do my job.”

As case managers at Hospice of Central PA, Missy and Becky Jo make sure their patients have all of the medical equipment and medications they need. They update the plan of care after assessing the patient and collaborating with HCP’s physicians and other disciplines to address each patient’s physical, psycho-social and spiritual care needs. Coordinating care means communicating with other nurses, doctors, social workers, chaplains, and home health aides on behalf of the patient.

“Lots of conversation is needed to put patients and families at ease,” says Missy. “The bulk of my first few visits are educating the patient and family on the disease process, helping them understand symptoms and preparing them for what could happen next.”

Patients are not the only ones who need support – their families do too. Missy and Becky Jo work with HCP social workers and chaplains to make sure family members have the proper support and resources.

“I help make families feel more comfortable caring for their loved ones by getting them in touch with different resources and the educational information they need,” says Missy. “My job is being there and helping them through the difficult times.”

Every work experience is unique and working at HCP is no exception. Becky Jo and Missy agree – the support from their colleagues and the leadership team is abundant. Continuing education is valued and encouraged by offering reimbursement for discipline specific hospice certification.

“At HCP, our voices are heard. They have put forth a strong effort to help us, and it doesn’t go unnoticed,” says Missy. “We work together and our team leaders help us ease workloads; from aides to admins, everyone helps each other out.”

Becky says, “You have flexibility in creating your schedule. I like the autonomy I have at HCP and yet there is still a team approach – you never feel like you’re just flying out there without support. I always feel like my team supports me and my boss values my work-life balance.”

The good work being done by every employee at Hospice of Central PA is noticed and appreciated. It is because of staff like Becky Jo and Missy that allows HCP to continue to be an integral part of the community. Providing high quality end-of-life care takes dedication, compassion, and teamwork – all qualities for which HCP is known and respected.

“For the first time in my life, ever, as a nurse,” says Missy, “I can look back at the week I just had and can feel complete satisfaction knowing my patients were well cared for – it’s the biggest reward.”

If you are interested in a career at HCP, please visit hospiceofcentralpa.org/career or call 717-943-1047.

End-of-life planning — let’s talk

When it comes to end-of-life considerations (also known as advance directives), some of us are proactive while many of us delay. There is no doubt that this is a difficult and uncomfortable topic to address. Yet, creating a plan while you and your loved one are healthy assures that your wishes will be clear when the emotion and stress of serious illness occur. But how do you begin?

The most important participants in this discussion are your immediate family. Often, the hardest part of beginning this conversation, is just getting started. Consider engaging your family doctor, clergy, and possibly an estate attorney, all of whom are accustomed to gently initiating a sensitive conversation. If a life-limiting illness is diagnosed, hospice staff and its caregivers have been educated to help guide you as well. This care team includes physicians, social workers, nurses, chaplains, certified nursing assistants, and volunteers. These professionals know that just as every life is unique, so too are your goals at end of life. The hospice team is there to provide direction and clarity. It is comforting for a patient to know that hospice care is provided in the place they call home.

If contacting a third party is uncomfortable at first, information is available in print and on the internet. But with that comes a word of caution that do-it-yourself planning is not always the best course. Emotional support and understanding may be needed at this time. However, doing some initial research on your own, will supply you with an understanding of the steps that must be addressed in order to develop your plan.

A plan may not be accomplished in a single conversation, or even two. Tackle one aspect at a time. Taking this stepped approach will keep the process on track while not adding anxiety or a sense of being overwhelmed. It’s always a good idea to recognize the accomplishment of each conversation. We’ve had families tell us that this process often reveals stories about the lives of parents and their children that otherwise may never have been told.

By having a plan in place, end-of-life wishes are respected, allowing a focus on what is important at the time of loss.

Top five myths about hospice care

Have you ever heard something from a well-meaning friend or family member that seemed truthful at the time, though after looking into it further turned out to be incorrect? Myths often occur because of commonly misunderstood topics. Hospice is one of those often-misunderstood topics.

Unfortunately, because many don’t fully understand hospice, people let too much time pass before asking for help. The team at Hospice of Central PA (HCP) has heard many myths surrounding hospice care and want to address the most common myths to help you make informed decisions on the care that may benefit you or your loved one.

Myth #1: Hospice is a place.

The truth is, hospice is a philosophy of care rather than a facility. Hospice care is a specialized field that focuses on caring and comforting, rather than curing those with life-limiting illness. HCP provides care in the place you call home. That may be your home, or a residential community.

Myth #2: Hospice means you’ve given up.

Rather than giving up, hospice is about making the most of your final days by living them as fully as possible. Through medical care, pain management, and emotional and spiritual support, our goal at HCP is to provide care designed to enhance, comfort, and assist not just the patient, but the loved ones who survive them as well.

Patients and their loved ones can integrate care with their hospice team to make sure their care is individualized. HCP values and respects your final wishes.

Myth #3: Hospice is only for people at the very end of life.

Hospice is intended for patients whose diagnosis limits their life expectancy to six months or fewer. Because serious illness is often unpredictable, there is no time limit on hospice care. You may continue to receive hospice care as long as the hospice medical director or hospice doctor certifies that you’re still terminally ill.

Myth #4: Hospice care is only for those with a cancer diagnosis.

While this was true in the earliest days of hospice care, it is no longer the case. In fact, most people with an advanced illness can benefit from the care provided by a hospice team. Other common diagnoses are congestive heart failure, chronic obstructive pulmonary disease, and dementia.

Myth #5: Once you enter hospice, there’s no turning back.

Though hospice is a specific plan of medical care, it is not final. Hospice is a service recommended to patients with a life-limiting illness for whom a cure is unlikely. The prognosis could change, or available treatments could change which may lead to a change in healthcare priorities. For that reason, hospice patients are free to discontinue hospice care at any time to pursue curative care.

Hospice is about quality of life, and Hospice of Central PA is committed to making each remaining day of every life the best it can be. The earlier you call HCP, the more care, support, comfort, and assistance we are able to provide.

Trust HCP wherever you call home.

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