Melissa Ross is the Director of Quality and Clinical Operations for Hospice of Central PA. She is responsible for regulatory compliance and quality care at HCP. Melissa graduated from Harrisburg Area Community College in 2009 as a Registered Nurse. She worked in hospital environments until making the transition to hospice care in 2012 and joined HCP in 2014. Melissa is a Steering Committee member for the Quality Assessment/Performance Improvement Section of NHPCO’s National Council of Hospice and Palliative Professionals. Melissa is also an accomplished pianist, having played since the age of six.